CRM integration with sitecore CMS is more functional and can generate excellent results. It empower sales and marketing professionals and the organization they work for.It helps to streamline business process and customer gain more experience.Sitecore currently has integration connectors for both of these CRM solutions.
There are four main CRM sitecore integration.
Integrated Analytics and Reporting.
Security Management,
Content Delivery Management,
Content and Data sharing (Bi-directional),
Ref:
CRM Integration with Sitecore CMS « The CMS Insider's Blog. 2012. CRM Integration with Sitecore CMS « The CMS Insider's Blog. [ONLINE] Available at: http://cmsinsider.wordpress.com/2010/09/20/crm-integration-with-sitecore-cms/.
not much of a research, isn't it?
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