Benefits of Customer Relationship Management

Benefits of Customer Relationship Management
A Customer Decrease in overall costs

• Decision support

• Enterprise ability

• Customer Attentions

• Increase profitability

• Improved planning

• Improved product development

REF:Business benefits of CRM | Business Link . 2012. Business benefits of CRM | Business Link . [ONLINE] Available at: http://www.businesslink.gov.uk/bdotg/action/detail?itemId=1075422939&type=RESOURCES